Q: Is it safe to purchase on your website?
We have been trading successfully on the internet since 1997 and have had a secure e-commerce site since 2000. We have had no reported cases of credit card fraud reported to us during our e-commerce trading and this site uses the latest SSL encryption technology. If, for any reason, you are uncertain about purchasing online please contact us, (either by email firstname.lastname@example.org or by phone on 01470 592 237) and we can process your purchase as a direct mail order transaction.
Q: Is it cheaper to buy on the website?
Our prices are the same on the web, by mail order and in the showroom. Obviously if you come to our showroom on Skye or visit our exhibition stand then you will save on shipping costs and sometimes at exhibitions and in the showroom there may be some show discounts offers on end of line items and seasonal discounts that never make it to the website. Also customers who sign up to our contact list are from time to time offered loyalty discounts.
Q: Why is it that I really want one but don’t quite know why?
It’s an instinctive thing. Watch any small child’s tactile response to sheepskin! It’s not simply their beauty. Tanning predates even pottery and basket-making as the earliest craft; and man has been using sheepskin for clothing, bedding, floor-coverings or anywhere he wants comfort, warmth and protection ever since. It’s timeless and it’s nature’s gift. (We add a modest charge to enable us to pass it on!)
Q: What is the story behind the names you give to your sheepskins?
Since 1983 when we started, we have tanned and commissioned many breeds and types of sheepskin. In the early days we mainly tanned local white sheep, most of which were Blackface, Cheviots, Greyface and various crosses. We gave the name Blackface White to all the white fleeces to distinguish them for our customers from the coloured sheepskins. Similarly the term Hebridean Brown was used to describe any of our brown skins which again came from various breeds. (More recently we have sourced from time to time the actual breed of Hebridean sheep which has black wool. We do not sell these on the internet but when we have them we give them a bay of their own in the showroom and call them Hebridean Blacks. We also display photos of this rarer Hebridean breed and sell garments made from their wool by the Hebridean Woolhouse.) Cappuccino was a name given to fleeces, usually early lambs, with soft wool and markings like the frothy coffee! Donnetti Ruffer is the name we give to fleeces with balanced, distinctive markings, often as a result of crossing a white breed with a coloured ram, typically the Suffolk. The Yeti rugs are not the legendary Himalayan beasts but the name in our trade for an uncombed curly fleece from Bluefaced Leicester stock! If we sell a particular rare breed of sheep separately we give it the breed name as with Jacobs, Icelandics and the Norse (or pelsau) skins. All our names are created to help previous customers remember which type of skins they bought when they wish to re-order and to help our internet and mail-order customers narrow down the choice from the wide range of sheepskins with natural markings we have available.
Q: Are your sheepskins washable?
Yes, unless otherwise stated. Please follow our instructions on caring for your sheepskin on the web or in the leaflet packed with your sheepskin. Our exclusive specialist lanolin sheepskin Woolwash and either comb or slickers are available here on the website.
Q: How can sheepskin be warm in winter and cool in summer?
Wool is a natural insulator and will trap warm air keeping temperatures stable and baby or anybody warm. At the same time, as a natural fibre, wool absorbs moisture, which, when released, keeps you cooler, fresher, drier and more comfortable than any man-made fibre ever can. Try it.